FAQ

Welcome to the Precision Lighthouse FAQ!

Here you’ll find answers to some of the most common questions about our laser engraving services, materials we work with, and how to get started with your custom project. If you don’t see your question here, feel free to reach out—we’re always happy to help!

Can I bring my own product for laser engraving?

At this time, we only offer laser engraving on items from our own inventory or those readily available through our trusted suppliers. This ensures we can provide the best quality and consistency with each engraving.

Can you engrave copyrighted or trademarked images or logos?
Unfortunately, we cannot engrave copyrighted or trademarked images or logos, as we take intellectual property rights seriously. This policy helps protect both our clients and the original creators. However, we’d love to work with you to create a unique design that reflects your vision! If you have specific ideas in mind, feel free to share them, and we can collaborate to bring something original to life.

Will my glass engraving have the same bright white frosted look as those from large manufacturers?
Our laser-engraved glass has its own unique charm and character. Unlike sandblasting or other ablating methods, laser engraving creates microfractures on the surface that interact with light differently. This results in a more subtle, distinct finish, rather than the bright white frosted appearance typically seen from large manufacturers.

How large can you engrave something?
Our laser can handle items up to a maximum size of 12x20 inches and a depth of 4.3 inches. However, we can sometimes get creative with orientation or design to achieve further customization. If you have a larger project in mind, feel free to request a quote, and we’ll gladly explore the possibilities with you!

What is the maximum order quantity?
It depends on the item! For example, smaller items like keychains can be engraved in batches, making larger orders more feasible. However, items like bottles that need to be engraved one at a time will take longer to process. We specialize in small batch engraving, so feel free to reach out with your specific order details, and we’ll provide a more accurate timeline and options.

Where can I view the items you engrave?
While we’re still in the process of qualifying suppliers to ensure top-quality options, we specialize in custom projects rather than carrying a set inventory. As you can imagine, the sheer number of products that can be engraved means we have chosen to currently stick with a quoting system; it ensures you, as the customer, aren’t limited to a specific inventory item. If you have an idea or need inspiration, reach out to us! We’ll provide guidance and a free quote based on your vision, and work with you to create something unique.

What is the wildest thing you've engraved?
A banana… yup, we did that! While we specialize in more durable materials, we were curious!

Do you do graphic design work?
We don’t offer graphic design services, but we have many ready-to-go designs that can inspire you and help tailor your engraving to your vision. If you have a specific design in mind, let us know! We might have something similar that we can customize just for you.

I would like to send you an image but your contact form doesn't allow for attachments. How can I send you a photo of what I am looking for?
Please use the contact form first, and someone will reply promptly. You will be able to upload your attachment via our email reply. Your understanding is appreciated!